Rodrigo Goller
I'm happy to see that the Finance department has allocated funding for LEAN training and a CI office. Will this training be just for Finance staff? OR will this be led by finance and rolled out to the rest of the corporation? 
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wmcquade
The Continuous Improvement Office (CIO) will reside in Finance with a mandate to support the entire organization. In the summer and fall of 2019, the team met with numerous municipalities to understand their structure and work planning methods. With this background and knowledge transfer from within the regional Lean Community of Practice, we are confident we are setting the department up for success by positioning the office in this area. The CIO will focus on implementing on-going changes to work processes across the organization, with the goals of improving workflow efficiency, employee job satisfaction, and the ability to meet departmental objectives. There will be a focus on reporting these projects and the efficiency successes to Council through project KPIs. The LEAN training will be offered across the organization to individuals that will become certified in this methodology and champion these practices throughout the service areas. A report will be coming to Council with the framework and work plan for this office in early 2020.”
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